Shipping policy
Shipping Policy
1. Shipping Options and Rates We offer a variety of shipping options to ensure your order arrives in a timely manner. Shipping rates are calculated based on the destination, order size, and shipping method selected.
- Standard Shipping: 3-7 business days
2. Processing Time Orders are processed and shipped within 1-2 business days of receipt. Please note that processing times may be extended during peak seasons or sales events.
3. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
4. Shipping Restrictions We currently ship to addresses within the [Country/Region]. Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses at this time.
5. Delivery Issues If you encounter any issues with your delivery, please contact our customer service team at tofani2024@gmail.com as soon as possible. We will work with the carrier to resolve any problems and ensure your satisfaction.
6. Shipping Address Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.
7. International Shipping [If needed] We do offer international shipping to select countries. Shipping rates and delivery times for international orders vary based on the destination. International customers are responsible for any customs duties, taxes, or fees that may apply.
8. Lost or Damaged Items If your order is lost or arrives damaged, please contact us within 7 days of receipt. We will investigate the issue and, if applicable, arrange for a replacement or refund.
9. Returns and Exchanges For information on our return and exchange policy, please visit our [Returns & Exchanges Policy page/link].
10. Contact Us For any questions or concerns regarding shipping, please contact us at tofani2024@gmail.com. Our team is here to help!
Thank you for shopping with us